Any and all the information collected on this site will be kept strictly confidential and will not be sold, rented, disclosed, or loaned. Any information you provide will be held with the utmost care and will not be used in ways that you have not consented.
Our postal address is:
PO Box 93
Pendleton, KY 40055
Personal Information Collection
In order to use this website, we may request certain personally identifiable information from you on the registration form.
WhiteSapphire.com collects or may require, at the time of your registration and your sign-on to its website, certain “personal information” (information that personally identifies you) including but not limited to your name, email address, home or work address, telephone number, and information about your computer hardware and software (e.g., IP address, operating system, browser type, domain name, URL, access times, and referring website addresses). We use this information to contact you about the services on our site in which you have expressed interest.
WhiteSapphire.com collects and uses personal information for the following Identified Purposes to understand your needs and provide a better service. We may use your information for the following reasons:
- Consent for Collection, Use and Disclosure
- Third Party Vendors
- Purposes for Collecting Personal Information
- to understand customer needs regarding WhiteSapphire.com’s services;
- to send periodic e-mails and to contact you for market research purposes;
- to fulfill your requests for products, services or information;
- to personalize your WhiteSapphire.com website experience according to your interests;
- to communicate with customers and website visitors, when necessary, and to inform customers of upgrades, as well as of other products and services available from WhiteSapphire.com, its affiliates and third parties;
- to allow customers to access limited-entry areas of WhiteSapphire.com’s website;
- to personalize some of our services and products for you and to deliver targeted advertisements and offers from WhiteSapphire.com and third parties;
- to bill accounts and maintain payment records;
- to comply with any applicable law, regulation, legal process or government request;
- to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the WhiteSapphire.com site or any WhiteSapphire.com product or service;
- to protect the services, products or rights of WhiteSapphire.com, including but not limited to the security or integrity of the WhiteSapphire.com website; and
- to identify and resolve technical problems concerning WhiteSapphire.com’s website, products and services.
Newsletters & Email Communication
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription email lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless compelled to do so by law or otherwise explained appropriately in the “Information Disclosure” portion of this privacy statement.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. We will use your e-mail address in other ways to provide timely information about WhiteSapphire.com, and its products and services and those of others of interest. Out of respect for your privacy, we provide you a way to unsubscribe on all automated company communications via email. If you no longer wish to receive our newsletter, you may opt-out of receiving them by following the instructions included in each newsletter or by emailing us at info@WhiteSapphire.com.
WhiteSapphire.com will maintain the information you send via e-mail in accordance with applicable federal law. In compliance with the CAN-SPAM Act, all e-mail sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.
When you visit the WhiteSapphire.com website, a cookie may be placed on your computer or the cookie may be read if you have visited the WhiteSapphire.com website previously. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes.
We do not link the information we store in cookies to any personally identifiable information you submit while on our website. We use both session ID cookies and/or persistent cookies. A session ID cookie expires when you close your browser. We use session cookies to record session information such as items that you have stored in your shopping cart, record user-specific information on what pages users access or visit and to customize web page content based on visitors' browser type or other information that the visitor sends.
A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. For example, we may set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our website.
If you choose to not have your browser accept cookies from the WhiteSapphire.com website (i.e. “reject cookies”), you may not be able to view all the text on the screens, or to experience a personalized visit, or to subscribe to certain service and product offerings on the WhiteSapphire.com website. In short, your ability to use some areas of will be negatively affected, and you may not be able to add items to your shopping cart and continue shopping without allowing cookies to be set while you are on the website.
Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.
Remarketing and Retargeting
We may use the remarketing feature in Google AdWords to reach people who previously visited our website, and match the right people with the right message. When you visit our website, we may add a cookie to your computer so that we can display targeted advertising using third-party websites who use Google AdSense or similar advertising mediums to display our ads to you across the web.
Please remember that any information you may disclose in any member directory, blog, forum or other public areas of WhiteSapphire.com and affiliated websites allowing the user to post, upload, add, or submit information for public consumption, becomes public information. If you use any provided directory, blog or forum on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these blogs or forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs or forums, and nor do we as a policy seek to extract such personal information shared there. You should exercise caution when deciding to disclose personal information in these public areas.
Voluntary Customer Surveys
We may take the information we receive from individuals responding to our Customer Surveys and combine (or aggregate) it with the responses of other customers we may have, to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then may use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally identifying information may be shared with third parties.
External Links Policy
The WhiteSapphire.com website may contain links to many other external websites of interest to our visitors, that are owned and operated by third parties and not maintained or controlled by our company. External links are provided as a service to users and are not sponsored by or affiliated with WhiteSapphire.com or our Company. WhiteSapphire.com and Rings Company LLC has not reviewed any or all of such externally linked to websites and is not responsible for the content of those websites, nor cannot guarantee the accuracy of information found at any linked website, and nor can we be responsible for the protection and privacy of any information which you provide while visiting such websites. Such external web sites are not governed by this privacy statement. Links to or from external websites not owned or controlled by WhiteSapphire.com website does not constitute an endorsement of these websites— or the products or information presented there— by WhiteSapphire.com, its parent company, or any of its employees of the sponsors. You acknowledge that we're not responsible for the operation of or content located on or through any such website.
WhiteSapphire.com does not direct its website to, nor does it knowingly collect any personal information from children under the age of eighteen (18). Protecting children's privacy is especially important to us. It is our policy to comply with the Children's Online Privacy Protection Act of 1998 and all other applicable laws. Therefore we restrict our website to persons eighteen years or older. You must be eighteen (18) years or older to access this website. If you are under eighteen years of age, you are not permitted to access this website for any reason. Due to the age restrictions for use of this website, no information obtained by this website falls within the Child Online Privacy Act (COPA) and is not monitored as doing so.
WhiteSapphire.com will use reasonable efforts to protect customers’ personal information: Accuracy of Personal Information, Security Safeguards, Access to Personal Information.
Any passwords used for this website to access non-public information, resources, and content are for individual use only. You will be responsible for the security of your password (if any). WhiteSapphire.com will be entitled to monitor your password and its use, and at its discretion, require you to change it.
Your information may be stored and processed in the United States, or in any other country in which WhiteSapphire.com or its affiliates, subsidiaries, agents, or parent companies maintain facilities. By using this website, you consent to any such transfer of information outside of your country.
In order to prevent any unauthorized access or disclosure of the personal information that we gather, we have in place electronic and managerial procedures to secure and guard these information data. When we transfer and receive certain types of sensitive information such as financial information (credit card number and Tax ID), we redirect visitors to a secure server and will notify visitors through a pop-up screen on our website. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our website.
WhiteSapphire.com and/or affiliated websites we sponsor have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information.
WhiteSapphire.com does not sell, rent or disclose your personal information to anyone else, except for any reason if, in our sole discretion, we believe that it is reasonable to do so, including:
- to someone you have designated to act as your agent, for one or more of the Identified Purposes
- a very limited amount, and in very few cases, to WhiteSapphire.com’s employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, suppliers and agents, acting on WhiteSapphire.com’s behalf for any of the Identified Purposes (If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the Identified Purposes, and we will limit their rights to use and further disclose your personal information as appropriate in the course of their work for us.);
- as necessary if WhiteSapphire.com has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with WhiteSapphire.com’s rights or property, other users of WhiteSapphire.com's website, products or services, or anyone else that could be harmed by such activities; and
- to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.
Note well: We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Some products and services may be offered to WhiteSapphire.com website visitors and customers in conjunction with an affiliate, independent contractor seller or non-affiliated joint venture partner. To provide visitors and customers some of these products and services, the joint venture partner may need to collect and maintain personal information. In these instances, you will be notified before any such data is collected or transferred and may decide not to use that particular service or feature.
In addition, as we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company. In such transactions, personal information may be one of the transferred business assets. Also, in the event that WhiteSapphire.com or substantially all of its assets are acquired, your personal information as a customer or prospect customer may be one of the transferred assets.
Updating or Correcting Personally Identifiable Information
Customers have the right to request that inaccurate or incomplete information be amended as appropriate, by contacting WhiteSapphire.com, and we will promptly correct such personal information.
WhiteSapphire.com will use reasonable efforts to keep customer personal information accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate customer decisions based on such information. Customers are responsible for informing WhiteSapphire.com about changes to their personal information. WhiteSapphire.com will use new or updated personal information it receives from customers to update its own records.
If your personally identifiable information changes, or if you no longer desire our service, you may correct or update it by U.S. mail written request to address provided or by emailing our Customer Support at info@WhiteSapphire.com.
WhiteSapphire.com will afford you a reasonable opportunity to review the personal information in your file, if you so request by writing via U.S. standard postal mail. If WhiteSapphire.com is not able to provide access to some aspect of a customer’s personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is confidential commercial information or attorney’ client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual.
A customer may withdraw his or her consent for personally identifiable information collection, use and disclosure at any time. Please note that, if you do, WhiteSapphire.com may suspend its provision of products and services to you. When you opt-out, if you fall within the guarantee period for any WhiteSapphire.com product and you request a refund, the guarantee will be honored.
After your account becomes inactive (that is, if you request to be removed from our database), WhiteSapphire.com will keep your personal information in its archives. Your information will then be used only as necessary for tax reasons or to prove WhiteSapphire.com’s compliance with any applicable law.
If you choose to use our referral service to email a friend about our website, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the website upon your recommendation. WhiteSapphire.com stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at info@WhiteSapphire.com to request that we remove this information from our database.
We post customer reviews on our website which may contain personally identifiable information. We do attempt to obtain the customer's consent via email prior to posting the review to post their name and/or location and/or a digital image picture with permission along with their review.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Changes in this Privacy Statement
If we decide to change our privacy policies, we will post those changes to this privacy statement, the home page, and other places we deem appropriate on our website so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
If you feel that this website is not following its stated information policy, you may contact us by e-mail at at info@WhiteSapphire.com.