Contact Us


Thank you for visiting, the world’s online leader in White Sapphire and related products and services-- proudly serving you online since 2003. 

Please let us know your contact needs using the secure web-form at the bottom of this page for fastest response. 

You can also call us toll-free at U.S. toll-free phone number (888) 355-2484 or use the live chat application at the bottom right of your screen (it will show if we are currently available for live chat). If you are unable to reach us via phone, simply leave a message with your phone number, as well as order number (if you are an existing customer), plus also please include your email address since we sometimes find it easier and faster to respond via email than playing "phone tag".

Here's our business hours of operation.


Customer Support: We strive to respond to all customer inquiries within 48 hours.

Technical/Website Support: Find a broken link on one of our web pages? Thank you for telling us! Have technical problems or questions? Issues with logging into your account on the website? Please use the provided web-form below to direct your questions to our webmaster.

Design Your Own Jewelry Program:  Please see details about the process for ordering a custom designed ring, pendant, necklace or earrings meeting your exact specifications here

Press Inquiries: For interview requests and expert topic quotes to help with your white sapphire related story, please contact us using the web-form provided here to speak with our company president or public relations staff.

Affiliate Inquiries: Prospective affiliates are welcome to learn about our program and contact us here.

Wholesale Orders:  Loose sapphire stones from the tiniest melee/accent dimensions to large center stones with up to > 5 carat diamond-equivalent sizes in high gradings, both genuine and lab-created options, are available at wholesale prices in bulk volume. Note: We do not provide non-cash purchase order terms for new first-time wholesale accounts.

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Supplier opportunities: Does your company provide complementary products or services you think we should offer our customers? Become a supplier.

 Thank you for visiting! 



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