WhiteSapphire.com Business hours
We do not offer Sunday service hours.
Customer service by phone: Monday to Saturday 1pm-8pm EST.
Customer service by email: Monday to Saturday 1pm-8pm EST.
Customer service by chat: if the chat box is visible in the lower right corner of your screen, we are available by chat.
For all inquiries that can't be answered immediately, we do our best to respond within 24 hours-- but sometimes it can be 48 hours.
Shop Closing Dates: January 1, Good Friday, May 1, July 4, First Monday in September, Fourth Thursday in November, December 25, December 31 (our shop is closed and we do not answer phone these company-wide days off)
Company Retreats (shop open for current orders, customer service email and phone response may be delayed): Saturday September 19 - Saturday September 26, 2020.